Innovation in User Experience for Issue Reporting & Case Management
HR and employee relation issue reporting and case management programs have been very tactical and inefficient in the past in collecting issue reports and managing cases. HR professionals and management across the organization have lacked an overall approach to report and manage issues, provide reporting and analytics, and the ability to move issue reporting and case management from the tactical approach to an integrated approach. A centralized HR issue reporting and case management system saves time and money and creates an environment where the organization can measure the effectiveness and efficiencies of HR professionals, as well as management resources across the organization.
HR Acuity is a solution that GRC 20/20 has researched, evaluated, and reviewed with organizations that are using it in complex, distributed, and dynamic business environments. HR Acuity is an agile and intuitive HR issue reporting and case management solution that delivers significant business value and brings a contextual understanding of HR and employee relations issues to HR GRC professionals, management across the organization, as well as senior executives and directors. In this context, GRC 20/20 is recognizing HR Acuity with a 2019 GRC User Experience Award in Issue Reporting & Case Management.
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Table of Contents
- The HR Challenge of Case Management
- The Best Laid Plans of Mice and Men
- HR Acuity
- Innovation in User Experience for Issue Reporting & Case Management
- What HR Acuity Does
- Enabling HR and Employee Relation Issue Reporting & Case Management
- Foundational Capabilities of HR Acuity
- Benefits Organizations Have Received with HR Acuity
- Considerations in Context of HR Acuity
- About GRC 20/20 Research, LLC
- Research Methodology
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