How do you say goodbye to a third party?

This is the third of a three-part series on vendor risk management through the lifecycle of the relationship. Today, we focus on the offboarding monitoring process.

This is the third in a three-part guest blog series looking at risk management throughout the lifecycle of a third party relationship. Previously we looked at the onboarding process, then we explored ongoing security monitoring throughout the relationship [link to posted article], now we look at offboarding and terminating a relationship.

Goodbyes are difficult. Humans tend to avoid goodbyes. If it was a beautiful close relationship, or one that ends in frustration, anger, and tears . . . most do what they can to avoid goodbyes because they are difficult. Ironically, this is true of organizations as well.

The most neglected part of the lifecycle of a third party relationship is the goodbye. The termination of the relationship. It doesn’t matter if the relationship was very productive and served, or even exceeded, its purpose, or if the relationship soured and failed. Either scenario, organizations neglect proper offboarding and closure procedures to a relationship.

This is a critical concern in the context of information security. I have encountered in organizations network connections, VPN access, and access to systems that remain active long after the relationship was over. Even if there was no network access, or if that access was terminated, there still may be data and property of the organization that the third party has internally on file servers, physically, and can live on in archives. 

Terminating a relationship is not to be approached haphazardly at the end of a relationship but should be carefully defined in contracts and controls in the onboarding of the relationship. As relationships change overtime, such as expand services, it is also necessary to update scope, controls and responsibilities for termination throughout the relationship. The last thing an organization wants at offboarding is to look for termination provisions and notice they’re missing. 

In terminating a relationship, it is critical that an organization follow these steps . . .

[this is a guest blog authored by Michael Rasmussen of GRC 20/20 that can be found at Panorays site, follow the link below to read more]

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