Continuity Logic Frontline Live: Innovating User Experience for Business Continuity

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Older paradigms of business continuity management and GRC were isolated and focused on coordinating the back-office. Most implementations were overly technical and often confused average employees instead of helping them get questions answered and understand what is expected of them. Business continuity for the average employee of the organization has been confusing and disconnected from what they do. Too often they see activities as a burdensome task that gets in the way of real work with no real value provided. Organizations need to look to new paradigms of technology that expand the focus of business continuity in a GRC context for employees and stakeholders at all levels of the organization. Backend management and oversight of business continuity is still needed, however the employees on the frontlines of the organization need to be engaged to ensure they are connected to in the context of their role and responsibilities. Business continuity is only as good as your front-line understanding, participation, and alignment with it. It is no longer enough to have the right documentation; you have to show it is operationally effective. Continuity Logic Frontline Live is a GRC solution that GRC 20/20 has researched, evaluated, and reviewed with organizations that are using it in changing, distributed, and dynamic business environments. GRC 20/20 has evaluated and verified the innovation in user experience found in Frontline Live and sees this as a compelling offering for business continuity management programs, particularly those connected to a broader GRC strategy.  It delivers an intuitive and engaging user experience that makes business continuity more efficient, effective, and agile in context of operational governance. In this context, GRC 20/20 has recognized Continuity Logic Frontline Live with a 2015 GRC Innovation Award for the best user experience in Business Continuity Management in 2015.

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Continuity Logic Frontline Live

Innovating User Experience for Business Continuity

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Older paradigms of business continuity management and GRC were isolated and focused on coordinating the back-office. Most implementations were overly technical and often confused average employees instead of helping them get questions answered and understand what is expected of them. Business continuity for the average employee of the organization has been confusing and disconnected from what they do. Too often they see activities as a burdensome task that gets in the way of real work with no real value provided. Organizations need to look to new paradigms of technology that expand the focus of business continuity in a GRC context for employees and stakeholders at all levels of the organization. Backend management and oversight of business continuity is still needed, however the employees on the frontlines of the organization need to be engaged to ensure they are connected to in the context of their role and responsibilities. Business continuity is only as good as your front-line understanding, participation, and alignment with it. It is no longer enough to have the right documentation; you have to show it is operationally effective. Continuity Logic Frontline Live is a GRC solution that GRC 20/20 has researched, evaluated, and reviewed with organizations that are using it in changing, distributed, and dynamic business environments. GRC 20/20 has evaluated and verified the innovation in user experience found in Frontline Live and sees this as a compelling offering for business continuity management programs, particularly those connected to a broader GRC strategy.  It delivers an intuitive and engaging user experience that makes business continuity more efficient, effective, and agile in context of operational governance. In this context, GRC 20/20 has recognized Continuity Logic Frontline Live with a 2015 GRC Innovation Award for the best user experience in Business Continuity Management in 2015.

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  1. The Exposure at the Front-Lines of the Organization
    1. RC in Distributed, Dynamic, and Disrupted Business
    2. Continuity of Operations Requires Employee Engagement
  2. Continuity Logic Frontline Live
    1. Innovation in User Experience for Business Continuity Management
    2. What the Frontline Live User Experience Innovation Is About
    3. How Is the Frontline Live User Experience Innovation Different?
    4. Benefits of Frontline Live User Experience
  3. Considerations in Context of Frontline Live
  4. About GRC 20/20 Research, LLC
  5. Research Methodology

[/tab] [tab title=”Author”]

rasmussenMichael Rasmussen – The GRC Pundit @ GRC 20/20 Research, Michael Rasmussen is an internationally recognized pundit on governance, risk management, and compliance (GRC) – with specific expertise on the topics of GRC strategy, process, information, and technology architectures and solutions. With 23+ years of experience, Michael helps organizations improve GRC processes, design and implement GRC architectures, and select solutions that are effective, efficient, and agile. He is a sought-after keynote speaker, author, and advisor and is noted as the “Father of GRC” — being the first to define and model the GRC market in February 2002 while at Forrester Research, Inc.

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