Addressing Consumer Duty Requirements in the UK

Under Consumer Duty regulations, the onus is on UK-based FS organisations to provide customers with safe, fair and transparent products and services. This includes adhering to standards for defining products and services, their price and value, and through greater transparency, ensuring accurate consumer understanding of said products and services.

Additionally, you must provide clear and accurate information about your products and services and seek to resolve any complaints or disputes promptly and satisfactorily.

Compliance and customer-centricity –are you ready?

This FREE webinar will equip you to approach compliance within the Consumer Duty framework. Attendees will learn:

• Consumer Duty regulatory requirements and trajectory – an overview
• Defining Consumer Duty related policies and processes
• How GRC technology automates processes and ensures employee engagement

GRC 20/20 Analyst will be presenting at the event . . .

GRC 20/20 ResearchMichael Rasmussen – The GRC Pundit @ GRC 20/20 Research, Michael Rasmussen is an internationally recognized pundit on governance, risk management, and compliance (GRC) – with specific expertise on the topics of GRC strategy, process, information, and technology architectures and solutions. With 30+ years of experience, Michael helps organizations improve GRC processes, design and implement GRC architectures and select solutions that are effective, efficient, and agile. He is a sought-after keynote speaker, author, and advisor and is noted as the “Father of GRC” – being the first to define and model the GRC market in February 2002 while at Forrester Research, Inc.

Webinar Sponsor

Decision Focus develops software for Governance, Risk and Compliance. Since 2004, Decision Focus has provided the world’s largest and most prestigious enterprises with software and services. We’ve taken our years of knowledge and experience to create new software which, we believe, is the ultimate enterprise workflow platform.