Archive | Issue Reporting & Case Management

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Case Management: Benefits of Case Management Software

Over the past several weeks, I have been exploring the challenges and strategic approaches and processes for issue reporting and case management. Previous posts include: Challenges in Issue Reporting & Case Management Components of an Effective Incident/Case Management Process With processes defined and structured the organization can now define the information architecture needed to support […]

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Challenges in Issue Reporting & Case Management

The Best Laid Plans of Mice and Men . . . Organizations today are distributed and dynamic. With the globalization of business, organizations find that governance, risk management, and compliance (GRC) has become complex; crossing departments, jurisdictions, geographies, and cultures. The modern organization is a complex web of employees, suppliers, vendors, contractors, consultants, agents, and […]

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