Issue Reporting & Management

Issue Reporting & Management technologies provide issue intake and investigations management. Issue reporting solutions (e.g. hotline, whistleblower) provide a confidential, independent resource for individuals to report observations related to issues as well as potential acts of fraud, theft, inappropriate or illegal behavior, negligence or other impropriety. Investigations management solutions are used to manage investigations, issues, incidents, events, or cases: they specifically provide consistent documentation and processes for the management of events — from reporting, to managing and documenting the investigation, to recording the loss and business impact.