INFORMATION GOVERNANCE & COLLABORATION IN FINANCIAL SERVICES: Controlling the Pervasive Use and Access to Information

Executive Summary 

Collaboration and use of information has revolutionized how technology creates value for financial services firms. However, a challenge for financial services organizations is to govern information and collaboration across a distributed and dynamic environment. How does the financial services organization take advantage of the wealth of benefits that online collaboration platforms and pervasive access to information promises, while avoiding the compromise of confidentiality, integrity, and availability of critical business information, increased risk exposure, legal and regulatory actions? It is the responsibility of an information governance team that spans GRC functions across areas of security, legal, compliance, risk management, and audit. Working in tandem, they have the responsibility to provide a clear strategy for information governance, risk management, and compliance. In that context they need to clearly define the classifications, policies, and controls needed to govern unstructured information and the use of collaboration portals. GRC technologies that discover, monitor, and enforce control of information and collaboration are a key component of how to address this growing need.

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