Effectice Policy Governance, Oversight, and Management

Policy defines boundaries for the behavior of individuals or roles, business processes, relationships, and systems. At the highest level, policy starts with a code of conduct, establishes ethics and values to extend across the enterprise, and authorize policies to govern the entire organization. These filter down into specific policies for business units, departments and individual business processes. An organization must establish policy it is willing to enforce — but it also must closely manage and monitor policy in place. Policy is a necessary means to clearly define, articulate, and communicate boundaries, practices, and expectations. An organization can have a corrupt and convoluted culture with good policy in place, though it cannot achieve strong and established culture without good policy.

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